Distances agreement and right of withdrawal

ELITE GROUP SIA (registered number: 40203165407), legal address Cēres 10A, Rīga, LV-1058, in the person of its board member on the one hand, hereinafter referred to as the Seller, and the person placing the order on the Mobilas terases website www..mobilasterases. lv and has confirmed that he agrees to the terms of this agreement, hereinafter referred to as the Buyer, on the other hand, concludes the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

Delivery and payment arrangements

The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The Buyer has the option to pay for the product by using the payment tools included in this online tool (payment by payment card, online banking and installment service) or by paying the corresponding invoice prepared by the seller and sent to the Buyer by e-mail. If the Buyer chooses to make payment by bank transfer, the Seller automatically prepares and sends to the Buyer by e-mail an advance invoice corresponding to the order, hereinafter referred to as AR, which is an integral part of this distance contract. The AR is prepared electronically and is valid without a signature. After receiving AR payment, the final invoice prepared in accordance with the laws and regulations of the Republic of Latvia and European Union standards is sent electronically to the Buyer. The buyer is responsible for any additional costs that may be associated with the chosen payment method.

The seller ensures the delivery of the goods within 7 days after receiving the payment for the goods, coordinating the delivery time with the buyer. The shipping price is calculated individually for each customer and is clearly displayed on the invoice or on the screen before payment is made.

Right of withdrawal

The Buyer has the right to refuse the goods within 14 calendar days from the moment of receipt of the Goods, by sending a letter of refusal to the Seller to [email protected] . The cancellation letter form is sent by the Seller to the Buyer by e-mail at the Buyer's request. The buyer is obliged to return the product to the seller within 7 days after sending the letter of refusal, returning it to our legal address - Cēres iela 10A, Riga. All expenses incurred in connection with sending the goods back to the Seller shall be borne by the Buyer. The buyer cannot exercise the right of withdrawal if:

▪ the ordered goods cannot be returned due to their nature, or they are perishable or can be quickly used up;

▪ the ordered goods are made directly for the Buyer according to an individual order;

The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in the event that the product is damaged by neglecting the product during use or not following the relevant instructions. We will return your payment no later than 14 days from the day we receive the Product back. We will use the same means of payment that you used for the Order and you will not be charged any fee for such a refund.

Data processing

By entering the necessary information, placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the legislative requirements of the Republic of Lithuania. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified e-mail address.

Procedure for resolving disputes

Disputes and disagreements that arise during the execution of the Agreement shall be resolved by the Parties through mutual negotiation, but if it is not possible to resolve the dispute and disagreement within 30 (thirty) calendar days, then they shall be resolved by jurisdiction in the courts of the Republic of Latvia in accordance with the laws and regulations of the Republic of Latvia.


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